PRIVACY NOTICE

 

Here at Muslim Boutiques Group LTD we are committed to protecting and respecting the privacy of your personal data. Choosing to shop with Muslim Boutiques means you've placed a great deal of trust in us. In sharing your personal information we hope you in return benefit from a tailored and convenient shopping experience. With trust comes responsibility and we take this responsibility very seriously.

This privacy notice explains how your data is collected, used, transferred and disclosed by Muslim Boutiques Group LTD. It applies to data collected when you use our websites, iOS and android applications, when you interact with us through social media, email, or phone, or when you participate in our competitions or events.

 

WHO WE ARE 

Muslim Boutiques Group LTD is an online modest fashion retail company. We design, source, market and sell modest clothing and accessories. Muslim Boutiques Group Ltd (collectively referred to as “Muslim Boutiques”, “MB”, “We”, “Us” and “Our” in this privacy notice is the controller and responsible for your personal data collected through the www.muslimboutiques.com website.

 

OUR COMMITMENT TO YOU 

We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we are collecting about you and how it is used.

We will only collect and use your personal data for the following purposes, to:

  • Fulfil your order(s)
  • Keep you up to date with the latest offers and trends
  • Give you a better shopping experience
  • Help us to make our marketing more relevant to you and your interests
  • Improve our services
  • Meet our legal responsibilities

 

THE PERSONAL DATA WE COLLECT

Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed. We collect and use the information that you provide to us directly, for example; when you register for an account; we use cookies and other similar technologies to collect information from your devices when you interact with our advertising or use our website; we keep records when you speak to our customer service teams for market research purposes; we take personal information from a number of third parties to help us manage your account and improve your shopping experience.

The following groups of personal data are collected:

  • Identity Data includes information such as: first name, last name, title, date of birth (optional), occupation, personal description, photo and gender.
  • Contact Data includes information such as: email address, billing address, delivery address, location, country, telephone number, loyalty programme membership number, and social media ID (if you log in by social media).
  • Financial Data includes information such as: payment card details and bank account.
  • Transaction Data includes information such as: details of your purchases and the fulfilment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders, and details of any rewards and bonuses awarded.
  • Technical Data includes information such as: details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Profile Data includes information such as: purchases or orders made by you, product and style interests, preferences, feedback, and survey responses.
  • Usage Data includes information such as: how and when you use our website, how you moved around it, what you searched for; website performance statistics, traffic, location, weblogs and other communication data; loyalty programme activities; and details of any other Muslim Boutiques products and services used by you.
  • Marketing and Communications Data includes information such as: your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

 

HOW WE KEEP YOUR DATA SAFE AND SECURE

We have appropriate organisational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved.

We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

 

HOW WE USE YOUR DATA

We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it.

We will only collect personal data from you when:

  • We have your consent to do so, or
  • We need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order or provide customer support connected with an order, or
  • The processing is in our legitimate interests and not overridden by your rights, or
  • We have a legal obligation to collect or disclose personal data from you.

 

Where Muslim Boutiques discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere, Muslim Boutiques may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

 

MARKETING PREFERENCES

We may send you marketing communications and promotional offers:

  • if you have opened an account with us or purchased goods from us, or registered for a promotion or event, and you have not opted out of receiving that marketing (in accordance with your preferences;
  • by email if you have signed up for email newsletters;
  • if you have provided us with your details when you entered a competition and you have consented to receiving such marketing (in accordance with your preferences.

 

COOKIES 

Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. They also help us and our advertising networks to make advertising relevant to you and your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

 

UPDATING THIS STATEMENT

Muslim Boutiques may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

 

OTHER WEBSITE LINKS

This website contains links to other websites. Muslim Boutiques is not responsible for the privacy policies or practices of any third party websites. Please refer to their privacy statements.

 

KLARNA AND CLEARPAY

In order to be able to offer you Klarna’s and Clearpay’s payment options, we will pass to Klarna and Clearpay certain aspects of your personal information, such as contact and order details, in order for Klarna and Clearpay to assess whether you qualify for their payment options and to tailor the payment options for you.

For General information on Klarna and Clearpay payment options you can find on their web addresses.

 

HOW TO CONTACT US

We welcome feedback and are happy to answer any questions you may have about your data.

Please send any questions, comments or requests for more information to info@muslimboutiques.com.

Muslim Boutiques Group LTD

Registered Company Number: 12836760